Restaurant Citadines Eurométropole

Sadly, this restaurant is not worth your money. The lasagna was awful. Burned, dry and tasteless. My wife's bavette was hard and unevenly cooked and the pepper sauce was over seasoned, tasted like soap. I took only one bite of the lasagna and returned it. They couldn't give another better piece because the whole pot was the same. Clearly they had burned the entire lasagna and were still serving it to clients without any care. I tried to get a refund as it was just repugnant and the waitress refused because of the one bite I took. They proceeded to propose a free dessert which we accepted but it wasn't enough to recover the 22€ they charged for a burned meal. Additionally, once at the cashier, they "mistakenly" added two sparkling bottles. Although the lady suggested it was an honest mistake, it was clear to us that she did it on purpose to recover the price of the free dessert. It happened to us again on another restaurant in Metz. It seems to be the norm to "mistakenly" overcharge tourists. They seem to prepare the food at the beginning of the week and reheat it during the week. It's not worth your money. Maybe it's better during the weekends as some people seem to enjoy this restaurant and there might be more people in the hotel. Overall a bad experience and I don't recommend it.

Place is well decorated and comfortable, but the service is inefficient and food was not good. We had meat 2 times there, when it just opened, and it was quite okay, but the last time we went just recently... beautifully plated but horrible taste, entry extremely salty, main extremely greesy.

They got our order wrong twice, and the dish arrived cold.