We ate at the lounge 3 times while we stayed here. Each time, it would take at least 40 minutes for our food to come out, no matter what we ordered. I don’t know if they were understaffed, but every time we ate here we could hear everyone around us complaining about how long it’s been since they’ve ordered their food. The lady next to us waited over an hour for a grilled cheese. We thought it would save us time to just eat at the hotel instead of going out, but we were wrong.
The food itself isn’t great quality and is way overpriced, but that is to be expected at a resort like this.
Where is the 10 star option for service? I was at the hotel for a few nights for work. The entire bar staff was so hospitable and professional — it’s Elijah who really distinguished himself. By my third of three nights, he knew my name, what I was drinking, and what I wanted to see on the TV (hockey). That young man embodies hospitality.