Terrible food. It was ready in 1 minute. Not fresh at all. They re-fry fries, green beans and re-heat burgers that are left out on the side of the grill. See the pictures, out in the open. "Made to order" is false advertisement. Horrible experience, never eating here again. Expensive for nothing, really disappointing.. In N' Out is much much better and just down the road.
I had the Santa Barbara Cobb Salad. Even tho the chicken was dry I still give it a 10/10! Delicious house made ranch dressing and I got the tempura green beans. Crunchy and delicious and so good with their ranch dressing. My salad was excellent and Im definitely going back to try another menu item. I highly recommend the habit. 😀
My online order for no seasoning was not honored. My burgers arrived quickly, cold, not even luke warm. Tasting the burgers and looking at them, they were not newly prepared and burgers obviously were precooked with seasoning. My money is valuable, and made to order requests, should absolutely be honored.
Meet the rude manager. I won’t post her name, but will show her face. To avoid the counter service I use the kiosk, which actually is a good idea because the service is so bad here that you almost don’t want to deal with them. unfortunately, the scanner wasn’t accepting my offer so I went to the counter, explained to her and she gave me this look like I can’t help you and said “well I guess it’s not taking so you have to try something else,” I kept saying can you come over here so I can show you what’s happening. after three times telling her to come over to the kiosk she reluctantly rolled her eyes, slow rolled to the kiosk, Try to do it herself and realize what I was saying was true and then she says well then I have to do it at the counter. She was very reluctant
and lazy because I took her away from her cell phone time while she’s on the clock. She was on her cellphone constantly, back to the counter. She’d rather be on her phone that help paying customers. To the franchise owner, I WILL be contacting corporate and sending all my photos. These are the only two I’ll post here. The others via email.
The burgers are really good. A nice variety. Juan the manager or employee very friendly and welcoming g . Other employees were nice. I also had the onion rings half French fries half sweet pot fries. I love this place . Seating inside and outside. In the shopping center where DSW and TRADER JOE 'S .