Claim Jumper Steakhouse & Bar - San Diego, CA

This is legitimately a 0 star review. I have the whole experience time stamped. My girlfriend and I arrived at 735 on 11/7. There are maybe 30 people in the restaurant but it had a good atmosphere with all the TVs. One of the bartenders asks if we want menus as soon as we sat down, great start, unfortunately that was literally it. This same bartender handed us menus and didn’t even ask us if we wanted any drinks/water to start with. 10 minutes later a different bartender comes over and takes our drinks and appetizer order. The drinks came out about 5 minutes later and were mixed. My girlfriend enjoyed her margarita but mine was the most watered down martini I’ve ever had in my life. The worst part about it is that the bartender tried to charge me for a double when I have never in my life ordered a double martini. I legitimately do not even believe that it’s a real thing because it would overflow a martini glass. Tangent aside, we ordered the blackened Bloody Mary shrimp as an appetizer when we ordered our drinks. The picture doesn’t even do justice for how awful this was. Even after all of this, my girlfriend and I were still going to order more drinks and dinner. Neither of the two bartenders ever came to check on us to see if we wanted more drinks or to order actual entrees. 40 minutes after our drinks and app order I finally stood up to get some attention. We got zero attention until I instructed a couple who had been waiting about 10 minutes for any service to just leave because this place is a joke. Lucky for that couple they left, and unfortunately for me I’m too stupid to ask to speak to a manager, because tonight was the worst service I’ve seen at a mostly empty restaurant at 730 on Friday night. I don’t know how they stay in business, they could offer me a 500 dollar gift card and I wouldn’t return to this joke of an establishment.

My husband and I arrived in San Diego 2 days before getting on a cruise to the Mexican Riviera to celebrate our wedding anniversary. After exploring the city … we decided to dine at Claim Jumper which was adjacent to our hotel. We thoroughly enjoyed and had a fantastic experience from start to finish at this venue. We were seated quickly by a friendly host, and our server Edna greeted us with a warm smile and provided outstanding service throughout the evening. The medium-rare prime center-cut filet was perfectly cooked—tender, flavourful, and melt-in-your-mouth delicious. We also enjoyed the calamari and buffalo wings, both prepared perfectly. Warm bread and attentive drink refills arrived without even having to ask. Although the restaurant was busy, Edna was always attentive and gracious. When I mentioned looking forward to dessert for our anniversary but decided on coffee instead, she surprised us with a complimentary slice of their decadent three-layer chocolate cake. Such a thoughtful gesture that truly made our dining experience unforgettable. Excellent food, beautiful water views, and exceptional service. Thank you, Edna, for making our anniversary so special—we will definitely be back!

My meal was very good and filling. Impossible Philly sandwich. The waiter was very attentive and saw to my needs. The atmosphere was great as we were watching Thursday night Football, hopefully the Dolphins will win.